Application documents not at hand? Register here now & submit documents within 10 days.
ok, understood
Not found a suitable job? We are looking forward to your initiative application
ok, understood
Schließen
We are looking for you for a project in the area of Digitales & IT

IT Support Mitarbeiter (m/w/d)

Bremen
reference id: BE1383405
Mit Berufserfahrung
Vollzeit
apply online

what you can achieve with us:

  • Bearbeitung von Supportanfragen per Telefon, E-Mail und Remote-Zugriff
  • Annahme, Priorisierung und Dokumentation von Störungsmeldungen im Ticketsystem
  • Analyse und Behebung von Hard- und Softwarestörungen im Tagesgeschäft
  • Einrichtung, Verwaltung und Betreuung von Arbeitsplätzen sowie IT-Endgeräten
  • Unterstützung bei der Benutzer- und Berechtigungsverwaltung
  • Zusammenarbeit mit nachgelagerten Supporteinheiten zur Lösung komplexer Anfragen
  • Mitwirkung bei der Optimierung von Supportprozessen und Serviceleistungen

this makes you so special to us:

  • Fachinformatiker für Systemintegration, IT-Systemelektroniker, Kaufmann für IT-System-Management oder vergleichbar
  • Erfahrung im IT-Support, Service Desk oder Anwendersupport
  • Kenntnisse in Hard- und Software, Microsoft-Umgebungen sowie Netzwerken
  • Erfahrung in der Fehleranalyse und strukturierten Problemlösung
  • ausgeprägte Serviceorientierung sowie selbstständige und zuverlässige Arbeitsweise
  • hohe Teamfähigkeit, Kommunikationsstärke und Lernbereitschaft
  • sehr gute Deutsch- und gute Englischkenntnisse
ep is a vision in which people, ideas and technology come together. We offer our employees and applicants the best career prospects - with an equal focus on both sides.
apply online

Your contact person

Vladislav Hartmann
+49 30 4366038415
contact

Contact

Questions? Chat with us

Connect

Your contact person

Vladislav Hartmann
+49 30 4366038415
contact

Contact

Questions? Chat with us

Connect

Your benefits

Health and Fitness Promotion

Job Bike

Corporate Benefits

Above-Average Retirement Plan

Legendary ep Events

Flexible Working

Professional Development

May we use cookies?

We use cookies to offer you the best possible experience on our website. Using the statistical data collected, we provide you with content that matches your interests and optimise the website for future visitors. By clicking “Accept Cookies”, you agree to the use of all cookies we use. To customise your cookie settings, click “Customise Cookie Settings” and then click “Accept Cookies” after selecting your required settings. For more information on how we protect your data, please see our Datenschutzerklärung. 

Show details Hide details
Necessary cookies
Provider: ep-group
Purpose: Cookie to control that info messages are not always displayed.
Cookie duration: Session
Provider: ep-group
Purpose: Cookie to control that info messages are not always displayed.
Cookie duration: Session
Provider: ep-group
Purpose: This is a helper cookie to save your chosen job-offers in your watch list
Cookie duration: 365
Provider: ep-group
Purpose: This is a helper cookie to save your chosen job-offers in your watch list
Cookie duration: 365
Name: omCookieConsent
Provider: ep-group.de
Purpose: Saves the cookie settings for this website
Cookie duration: 1 year
Social Media

These cookies are used to follow visitors to other websites and serve ads on those websites that are relevant and engaging to the individual user. If you do not allow these cookies, you will experience less targeted advertising.

Name: _linkedin
Provider: LinkedIn Ireland, Wilton Plaza, Wilton Place, Dublin 2, Irland
Cookie duration: 1 Year
Name: _fbp
Provider: Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Irland
Cookie duration: 1 Year
Statistics

Strictly for our eyes only, this is to help us improve our site based on how you use it.

Provider: Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Irland
Purpose: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
Cookie duration: 2 years
Provider: Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Irland
Purpose: Used by Google Analytics to limit the request rate
Cookie duration: 1 day
Provider: Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Irland
Purpose: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
Cookie duration: 1 day
Name: collect
Provider: Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Irland
Purpose: Used to send data to Google Analytics about the device and visitor behavior. Captures the visitor across devices and marketing channels.
Cookie duration: Session
Provider: ep-group.de
Purpose: used to store a few details about the user such as the unique visitor ID
Cookie duration: 13 months
Provider: ep-group.de
Purpose: used to store the attribution information, the referrer initially used to visit the website
Cookie duration: 6 months
Purpose: short lived cookies used to temporarily store data for the visit
Cookie duration: 30 minutes
Provider: ep-group.de
Purpose: is created and should be then directly deleted (used to check whether the visitor’s browser supports cookies)
Provider: ep-group.de
Purpose: are created with an expiry date of 30 years to remember that consent was given (or removed) by the user.
Cookie duration: 30 years
Provider: ep-group.de
Purpose: is created with an expiry date of 30 years to remember that consent for storing and using cookies was given by the user
Cookie duration: 30 years
Provider: Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Irland
Purpose: The Facebook Pixel allows us to evaluate ad performance. The pixel captures actions that users take on our website and reports these actions to Facebook.
Cookie duration: 36
Provider: Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103 U.S.A.
Purpose: The Twitter Pixel allows us to evaluate ad performance. The pixel captures actions that users take on our website and reports these actions to Twitter.
Cookie duration: 36
Provider: Manufacturer is Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399
Purpose: Registriert eine eindeutige ID, die verwendet wird, um statistische Daten dazu, wie der Besucher die Web site nutzt, zu generieren.
Cookie duration: 1 Tag
Provider: Manufacturer is Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399
Purpose: Registriert eine eindeutige ID, die verwendet wird, um statistische Daten dazu, wie der Besucher die Web site nutzt, zu generieren.
Cookie duration: 1 Tag
Provider: Google LLC 1600 Amphitheatre Parkway Mountain View, CA 94043, United States of America
Purpose: show maps
Cookie duration: Data will be deleted as soon as it is no longer required for processing purposes.
Imprint | Datapolicy