Achieving maximum quality in all areas is a top priority for ep. Whether you are a customer, employee or applicant, you can rely on us 100 per cent. To ensure we can live up to this promise, we have established an independently certified ep quality management (QM) system, which is precisely tailored to the needs of our customers, employees and applicants.
Our quality standards
Ever since our foundation, uncompromising quality has always been the top priority at engineering people. For example, the corresponding certification was acquired in 2006, just three years after ep was established. A big and important step for (at the time) a small company. Since then, our quality management system has continuously grown along with us and has been expanded several times. Our QM department is therefore directly linked to our management board and is ably managed by Melania Testa.
All process steps are listed and described in detail in the ep QM handbook. Whether for new colleagues or old hands, these clearly defined work steps guarantee consistently high quality along the entire process chain. No matter whether you are in regular contact with our Berlin or Munich location, you will always receive the latest information and up-to-date documents. The QM handbook is an important tool for our daily business and serves as the basis for collaborative working between our various teams at different locations.
As a customer, whether you're looking for highly qualified experts for your project or outsourcing entire sub-projects to our competence centres – or even planning your career at ep as an applicant – one aspect never changes: you have clear expectations of us and the quality of our work. And we constantly verify our own ability to deliver – via audits, acceptance protocols and customer satisfaction studies.
To ensure our quality management system is transparent for you, we had it certified by EQ-Zert in accordance with DIN ISO 9001:2015. This certification must be renewed every three years and is also subject to annual surveillance audits by the certification body. In addition, we review our current compliance with the standards via regular internal audits to prevent any weaknesses from arising in the first place. In combination, these measures result in seamless control of our processes and quality management systems.

Melania Testa, Head of Quality Management
Melania Testa
Head of Quality Management
"The quality standards of our customers and applicants are extremely high, and rightly so. Our quality management system ensures we have the right answers and that all processes and documents are uniform and up to date, whether in the far north at our Bremen location or in the deep south in Friedrichshafen."
The standard serves as the benchmark for all our quality management activities. We also use it to regulate and standardise our process flows, specify the respective responsibilities and define our internal and external information flows. It is therefore an indispensable management tool and control element for the engineering people group.

















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